FAQ
FAQ
Frequently asked questions about buying art online
Here's how to buy artworks from our online gallery:
Find the artwork you want and click on it. If you're thinking about buying several pieces, click "ADD TO CART." If you've decided on just one, click "BUY NOW." If you want to keep shopping, you can browse our gallery and add more artworks.
When you're ready to check out, review your selected artworks by clicking "CART" in the top right corner. You can remove any artworks if you've changed your mind.
Once you've made your final decision, click "CHECKOUT" in the top right corner of the screen to complete your order.
After you've placed your order, we'll reach out to confirm everything, including shipping details.
You can complete your order by contacting the gallery with your selected artwork. You will receive instructions on how to make your payment.
We're pretty sure that won't happen! Our customers in several countries love our art because it looks even better in person than on a screen. But if you're not happy with a piece, we'll do our best to make it right. We can replace the artwork or give you a refund if you send it back to us safely. Just check out our Refund Policy for more info.
Certainly! The artwork you adore can be shipped worldwide, with only a few exceptions. If you have any questions about specific destinations, please feel free to contact us.
We provide complimentary shipping for the majority of our artworks. Please review the product description to confirm if free shipping applies. For certain artworks, shipping charges may apply based on factors like size, weight, and destination country.
You'll see the shipping fee upon associated with each artwork. Alternatively, feel free to reach out to us for shipping cost inquiries specific to your region. Rest assured, your cherished artwork can be delivered worldwide, with only a few exceptions. If you have any questions about delivery destinations, please don't hesitate to ask.
Yes, you can find our gallery on Artsper.com.
We operate in Scotland. However some artworks may be shipped directly from Nigeria.
Every artwork is shipped using a reliable company, allowing for hassle-free online tracking. Once the artwork is shipped, you'll promptly receive a tracking number.
The artwork will be delivered to you within 2-3 weeks depending on your location.
We can't tell you for sure if your country's customs will charge you for bringing in the artwork you bought. Even though European sales usually don't have import duties, there might still be VAT depending on the artwork's value.
It's best to contact your local customs office to find out if there are any fees and what they might be for importing art. They can give you the details about any import duties and VAT rates that apply.
We take extra care to package our artworks securely, but accidents can still occur. That's why we insure all our artworks. If your artwork arrives damaged, please send it back to us.
We'll either give you a refund or send you a new piece. You can find more information in our Refunds Policy.
If you want a print in a specific size, we can make one just for you. However, not all artists take requests for custom paintings or sculptures.
If you're interested in getting a piece made just for you, please reach out to us and tell us what you're looking for. We're here to help!